Hinckley, United Kingdom
Watling St
N/A
+44 1455237777
DeliveryIn-store shopping
Wheelchair-accessible entrance
I always like to take my car here. When you send it in for an MOT, you get a narrated video inspection, so that things make a lot more sense to those of us whom are not experts with all things on a report. This idea of a narrated video is trully inspired. Well done Paynes, and keep it up !!
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Saddened to say I recently spent over 21000 on a used car at Paynes and at the moment its the biggest mistake of my life! these guys are quick to promise you the world and take your money, but sadly not interested in resolving the handful of issues they promised to rectify prior to delivering the vehicle, I spoke to them and then emailed them two weeks ago and I'm still awaiting a response?, shocking customer service!!! I've just emailed them again and hopefully once they finally get in touch I'll be able to update with something more positive but for now i feel totally let down having spent my hard earned cash with them... Just a couple of the pic's of the condition of the interior of my new vehicle as it was delivered, yet they're adamant its not bad as they've valeted it twice? 21000?
Great customer service, contact and information from the salesman (Chris). Deal was good and my Puma was delivered today to Leeds with a full tank of fuel. The delivery man was also really helpful and friendly. Thanks to all at Paynes. I would definitely recommend.
I have my work van serviced here and have dealt with commercial sales and car sales. Sales side are excellent in cars and commercial vehicles and extremely helpful, whilst commercial service is getting better it can be difficult to deal with. All in all i would recommend them.
Absolutely lost all faith in Ford as a company, my Van I have owned from new and was just out of warranty when it broke down received no help or goodwill from Ford and the problem was misdiagnosed into a major problem when I’m reality could have been and was solved much easier by a competent local independent mechanic at a fraction of the cost quoted at my local Ford agent. Absolutely unbelievable how wrong they were and the arrogant condescending manner in which we were treat, would NOT recommend Allen Ford Nuneaton and Payne’s of Hinckley At All AVOID at all costs.
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