Leek, United Kingdom
Ball Haye Rd
N/A
+44 1538399152
Gender-neutral toiletsToilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
I rung 2 weeks ago and spoke to a very nice GP I am a fulltime carer for my 90 year old dad there is no one else to look after him I asked the GP about eligibility for the covid Jab who asked the receptionist to make sure I got it as soon as in category 6...when I heard nothing I called back to be told by a very rude receptionist I had been out back to a category 8 and if I needed to be a 6 I needed to send in proof!!!! I am just putting together my dads dirty washing is that proof enough disgraceful attitude I have very high blood pressure and asthma so thanks Park Medical.
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Had to visit Park Medical recently due to a colitis flare. Used the online triage system initially, I much prefer this system to ringing up, definitely a positive. Eventually had to see the doctors in person and I received excellent care from both Dr Chudyk and Dr Patel. Thank you.
Rang up to see if I could get a doctors appointment but bolshey receptionist says you have to go on line not helpful at all quicker to go to a & e only have to wait 4 to 5 hrs there instead of days there again gp's only get 100,000 plus a year so we must not over work them
Very rarely needed the doctor throughout my life, so haven't much of a medical history. Recently attempted to access a doctor, only to be farmed out to a walk in centre 30 hours later. Because my own doctors cannot run an efficient service I was subjected to 7 hours in A&E. The only reason I have given 3stars is because of current problems that all practices are experiencing. One more thing, are receptionists also doctors?
Absolutely terrible. Called 8am on the dot to try and book an emergency appointment. Started at queue position 10. 35 minutes into the call stuck on hold at queue position 7, because someone clearly isent answering the phones or someone is telling them a life story. I wish I could bill tis surgery for wasted minutes on my phone. I only get 250 and 35 was wasted being stuck in a never ending queue. Suffice to say il be moving surgery this is unacceptable. Covid or not. It's terrible to even blame it on Covid for their shortcomings. I'm moving surgery.
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