Paris, France
12 Avenue de la Grande Armée
N/A
+33 142968765
I like it and everything clean
like
DO NOT USE Damien, highly unprofessional and lacks service skills
I'd like to express my highest appreciation for your excellent service we had a chance to experience during our stay in Paris. Apartment was in full accordance with the description you have provided on internet. We enjoyed a lot of small things that make a difference: Champaign, tourist guides, detailed information on equipment, tea, coffee, cleanness... We will definitely recommend on this apartment to our friends. Thanks a lot and best regards
I am highly disappointed in this service. I rented an apartment with Paristay for a contract of 9 months with a friend while on exchange. We have since vacated the apartment over two months ago and have not received our security deposit (nor any information regarding when we may expect it). Our agent, Anne Jalais, failed to respond to either my emails or my flatmates. After the third consecutive email and after countless phone calls, I finally got a response saying the security deposit is something that is handled with the owner. However, this is highly problematic as upon signing the contract you do not receive the owner's contact details. The team at Paristay have also been notified of our situation but have failed to provide us with any adequate response. Their communication is shocking and the return of the deposit is now 2 weeks overdue, of which the legal requirement is two months upon vacation of the apartment. If you are seeking good accommodation, do your research!!! Do not use Paristay.
If you are looking for any kind of rental in Paris, run the other way. We had the worst experience with this company and urge anyone looking for a rental to look elsewhere. We found the apartment online, requested to book it with our given dates and Damien let us know it was available so we went to tour it. We decided after the tour that we would like to proceed and Damien promised to draw up the contract the following day as we wanted to move in Thursday, two days after the tour. We received the contract and the links were not working so we let him know and he said he would send it back with the few changes we requested and working links. In the mean time, we said no to three other apartments and gave notice in our current one because Damien promised the lease would be sent that day. After five or six emails to him that day, he finally responded saying the apartment isn't available to rent anymore. Not only does this company have some of the worst customer service (not responding to emails, phone calls, voicemails) but they also are advertising apartments online that have severe damages and we never would have known this if we did not see it in person. Please do not waste your time or money with this company or you may be left in Paris without an apartment like us.
Great experience for a short stay in Paris using Paristay. The team was very helpfull from start to finish. They know the city very well and recomended us the best area to choose for our visit. A good list of choices and for most budget.
I had a great experience with Paristay. Quality apartment in central Paris, good price, real service to help me find and book the apartment I needed.
TERRIBLE SERVICE!!! USELESS. Viewed one apartment and never responded to any of my emails
Deli
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