Palo Alto, United States
479 University Ave
N/A
+1 6503272020
The worst experience ever! I got 3 different prescriptions in 2 months and none of them worked for me! The staff are nice but unfortunately the service you receive is not good. After 3 months of frustration I left their store with low quality lenses that they gave me for free! I'm so disappointed! I need to visit a new doctor and get new lenses! Such waste of time and money!
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in 40 years, doc Cindy was the first Dr, who made me feel as if my sight was much more important than just saying which is better 2 or 3,. now which 3 or 4. as long as doc Cindy is there, I will continue to fly into town for a my eye Care needs. thanks doc
Good customer service. Good \eye\ for finding me find two new pairs of sunglasses that suited my needs and looked good on me. Had my old pair listed in my records so I could re-order, which is a time-saver. At the end of the transaction when I asked about cheaters, the sales assistant threw in an attractive-looking pair gratis. Happy customer!
Such a lovely place, with lovely frames and lovely people! Anne was so kind in helping me pick out some blush pink translucent frames that I absolutely adore. Overall amazing customer service - I left the store smiling :)
Great place. My husband has been getting glasses here for quite many years now, and so he took me to the Palo Alto facility when I needed my first pair. We were shown a frame that I liked immediately; we had our own pattern for the lens. They delivered quickly, within less than a week. The price was also very reasonable.
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