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I don't think I will recommend or use this company ever again. They are very unprofessional. I ordered for wedding runner and due to the covid-19 pandemic lockdown, i asked them to hold on cos the date of the wedding might change. I recently sent them an email concerning my order and up until now, no response. Ive sent them several emails but they have just refused to reply to my emails.
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I've used Ozzy James 3 times now and each time just exceeds the last, even when I did turn into Bridezilla Jack, Ozzy and Vicky in the office where always there to keep me on track. I had to take a step back and take a breath and couldn't believe they actually made my wedding day the best day of my life. Everyone commented on how stunning everything looked and the venue staff also commented on their professionalism. I honestly couldn't fault a thing. The picture doesn't really do it justice but a day to remember it certainly was. Thank you
I cannot thank Ozzy, Vicky and Jack enough, we had so many comments from our guests saying how lovely the venue was decorated and how great the DJ was. We booked the complete package and had complete confidence that everything was in good hands, being able to see everything at the showroom was a big help, especially choosing our centrepieces. I would recommend Ozzy James to anyone wanting a stress free Wedding, 5* all the way, thank you, Abbey and David x
**** Following on they have now ignored my partner the CMA guidelines state during covid if a supplier for an event does not provide a service then a full refund should be issued even if you’re venue has cancelled an event!!!***** Our venue cancelled our wedding this November we tried to re arrange and no suppliers were free on the same date. Ozzy James refuse to give any refund but want to add a cancelation fee in a pandemic! When questioned they denied any emails off my self and also deleted my comments on instergram that then led to them blocking my self. This was of no fault of ours, I understand it’s difficult for businesses at present however there attitude to customers is shocking being a frontline nurse in A&E working this pandemic has been heartbreaking and to top it off our wedding got cancelled. This company is very unprofessional I definitely won’t be recommending in future.
We hired Ozzy James for our daughters Baptism and the decorations were lovely. The DJ was fantastic, the kids loved all the games. Everyone commented how good he was with the children. I would highly recommend them.
Deli
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