Oxford, United Kingdom
19 Old High St, Headington
N/A
+44 1865765961
Deeply impressed with the service I’ve received. My wife bought me a high quality amp combination for our wedding anniversary. It was a bit of a whim purchase, and unfortunately as our system consists of some pretty individual kit when we got it home the sound was not remotely compatible. The store managers reaction? No wriggling or falling back on statutory rights, just “what would you like to do? You can swap for another, or I can refund you.“ so I have borrowed the alternative solution which is so good I am keeping it. Any company with that attitude towards customer concerns rates five stars in my book. And even more impressive is the timing -23rd December. The next piece of hi-fi I buy will be from them.
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I took my aging LP12 for a service and upgrade. I can honestly say the improvment is hard to put into words. Thank you Chris \the guru
Absolutely amazing service! I had a friends turntable that stopped working which had sentimental value to her. Enquired to see if it could be fixed and even though it’s old they got it working again! Very happy and would highly recommend!
Very friendly and forthcoming staff. I was looking for in-wall speaker cables in a hurry as I had builders waiting in a new property and other places either didn't have it in stock or the price was 5 to 10 times more. Didn't know this little gem existed on a side road of London Road in Headington.
Required a complete AV upgrade. Andrew was superb. Excellent knowledge and fully understood my requirements. Built a bespoke system within budget that was realistic for my home. Queries were answered efficiently and no query was considered too daft! Customer service good. Very grateful indeed.
Deli
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