Ourisman Chrysler Dodge Jeep RAM of Bowie

Unbelievably great experience buying my Gladiator there on 4/17/20. Everybody - Glenn Williams, Tyler Walker and Lauren Smith - we’re absolutely fabulous. Glenn was super professional and courteous, Tyler was friendly and efficient and Lauren was funny and helpful. Overall, an A experience. I’ve got to add that the deal I got was amazing...I COULD NOT BE HAPPIER! Kudos to all and a big thanks - Ourisman CDJR is a really wonderful place to buy a car.

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If you are shopping for a new vehicle, get it at Ourisman of Bowie and ASK FOR ERIC! We had a very specific RAM in mind and were shopping electronically from 3 hours away. Eric walked around at 8 pm in the rain taking pictures of VIN numbers and texted them to me to help me determine if we should drive up there--I had to tell him to go home/stop working since they had closed 2 hours prior. He has an unbelievable work ethic and I cannot recommend him enough. I told other dealers we wanted a black RAM with certain specifics; they always came back with \Does it have to be black?\ or \Do you really need that feature?\ because they only wanted to make a sale--not give me what we were looking for. That was not the case with Ourisman--Eric helped us get exactly what we wanted as soon as possible and the manager (Brandon I believe) helped us pay 6K less than another dealer nearby wanted. Additionally, Ourisman of Bowie had a ridiculous stock of new RAMs, so odds are you'll find what you want. I cannot recommend Ourisman of Bowie enough! Thanks Eric!!! We absolutely love our Ram 2021 Limited -- Night Edition.

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I would have given a 5 but I am still baffled by the 142 dollars in misc costs that aren't itemized. Seems to be a padded expense. I chalked it up to the price of doing business however it did seem a bit excessive.

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Overall vehicle purchase experience was good.. the sales person Tyler was helpful along with their manager Simo..

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The service was great. Loaner was comparable to what I drove also a Jeep vehicle. I felt very comfortable with the loaner. Service was explained to me, had a check engine light. Also a recall issue fixed. They found a nail in the side wall of my tire. Could have been bad if it blew out. Rochelle was great in her explanations and and kept me informed. Also did my oil change a little early so saved me time. Great experience. Car runs great.

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