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Bill Walsh GM Superstore

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Ottawa, United States

billwalshchevy.com
Cadillac dealer· GMC dealer· Automotive And Vehicles· Car dealer· Buick dealer· Chevrolet dealer

Bill Walsh GM Superstore Reviews | Rating 4.1 out of 5 stars (5 reviews)

Bill Walsh GM Superstore is located in Ottawa, United States on 1752 E Norris Dr. Bill Walsh GM Superstore is rated 4.1 out of 5 in the category cadillac dealer in United States.

Address

1752 E Norris Dr

Phone

+1 8159574872

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

...
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Jessica Wyatt

I bought my son's first car back in January and it was a positive experience. So when I was wanting to lease a new car, I knew to go to Bill Walsh but I had a lot of questions. Chuck was my salesman and he was wonderful. He wasn't pushy, he was patient with me and he answered all my questions honestly. The finance guy was very pleasant to deal with as well. When I decided to buy my new car, Chuck was very helpful explaining all the features in the car. I really appreciate that he took the time to go through it with me so I can fully enjoy my new car! Thank you so much!

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S P

Just had some warranty work done on my 2013 equinox. Dealt with the same service advisor on all my visits for oil consumption checks and the warranty work itself, which was nice. Everything was excellent, customer service was 5*. Mike is a credit to the company. Always get my oil changed here every few months and the service is always excellent. They let me know what services I may need soon but I don't get hassled with pushy up selling on unneeded services. Which is why I prefer coming here. The lady at the payment desk was getting screamed at by a customer in front of me for something out of anyone's control (Illinois taxes) and she dealt with it excellently. Got my serpentine belt replaced while my car was under warranty repair. Was told there shouldn't be any labor charge due to the belt already being removed during the repair so I should just be charged for the belt itself but I did end up getting charged 30 labor for the belt unsure what that was about. But it was still a good price either way. Will definitely be back. Thanks again.

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Tracy Collins

Worst experience ever! I am about 6 hours away from this dealer. I found a specific truck I was looking for on CarGuru. I called and had many different conversations with a used car sales guy. I made arrangements to come buy this truck. I flew into the airport and they had someone pick me up . The plan was to buy the truck and drive home that night. When I arrived at the dealership I was not happy with the truck at all. The price of this used truck was over 30,000. The truck had 6 very very bad tires, a radio that did not work, a crack across the dash and much more wrong with it. Someone could have mentioned these very major details. Multiple people knew that I was flying in and driving this truck home. Those tires were so bad that I wouldn’t have made it 100 miles. They did offer to split the cost of news tires with me. 1250 bucks. WHAT? I had to get a hotel that night and rent a car to get home. It cost me 2 days and over 500 bucks to look at and not buy this truck. They offered no help or compensation for wasting my time and money. In fact they raised the purchase price of the truck to compensate for the new tires.

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Dan Rettig

Everybody was so kind and considerate and helpful I even got to meet the big man himself Mr Walsh what a pleasure doing business there!

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William Griseto

The process for purchasing my truck here was awesome. Trevor answered all my questions and worked with me to handle the process from start to finish. They beat the price I had from a competitor, beat the financing rate from my credit union, and had the truck ready to go when I got there. Jordan worked with me to seamlessly handle all the paperwork, transfer plates, set up the extended warranty, etc. All of this was done over the phone and I was in and out of the dealership in about an hour, which included a lengthy training on all the vehicle's bells and whistles. They also answered my questions after purchase about some functionalities and were always helpful. I would definitely recommend them to anyone.

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