Opa-locka, United States
4775 NW 132nd St
N/A
+1 3056852949
I have smoked 305 menthol lights for years, recently bought a carton and they were full strength, second carton too. I complained and they told me to send them back, they’ll send coupons to replace what I send. What a crock! 2 coupon nobody takes, I only buy cartons and can’t use them so I’m down 100 cigarettes, no refund, customer service doesn’t respond. Think it’s time to change brand.
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Love these and great price been smoking them for several years however the past month I end up having a bunch of cigs that are not smoking right. I cant get anything out of them at all so I'm gonna change brands if it keeps happening.
I have only been smoking the 305 for about a year and mainly buy the blue 100. I always buy by the carton. In every carton there are at least 5 or 6 cigarrettes in each pack that break away from the filter before they are half smoked. Needless to say since the company doesn't seem to care about quality and customer complaints I will be going back to Winston which I smoked for years and never had a problem with and always got good feedback from. I just opened a new pack of 305 and the first one out of the pack broke at the filter after not even being 1/4 smoked! I have had enough of tossing out more cigarrettes in packs and will never buy them again. POOR QUALITY! I feel the company doesn't care at all because of how cheap they can offer them. I guess you get what you pay for. Cheap price , cheap quality.
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