Maserati of Ontario

Excellent customer service in service department.

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Chris Arce in the Service department provided me with the best customer service I have ever received from a car dealership. He actively listened to my concerns and took care of all the issues. He made me feel important. Chris scheduled my next service the same day and gave me sound advice for maintaining my car! I was also offered Pellegrino sparking water while I waited for my car to be serviced. The general manager greeted each customer and offered us a cold drink. I highly recommend this dealership. From now on, I will purchase my cars and use this service department for all my Maserati needs. They just earned themselves a customer for life! Dr. Young

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Horrible ! Horrible! I’m calling from an auto repair shop I was trying to get parts for my clients car . And no one answer! I tried calling almost 10 times and no one answers. What kind of customer service is this. This is a dealership at least answer me and put me on hold if your busy.

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Terrible customer services! Really regretted bought the car here. Went there today for a car wash, this is how my car looks after their wash. And the guy said that’s all they can do. This is the worst automobile service center I’ve ever experienced.

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Chris the service manager is very helpful and friendly. I asked him for advice off and on for a couple years before about my Maserati and he was always willing to answer my questions.

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