Nottingham, United Kingdom
Unit 3, Castle Park, Queens Dr
N/A
+44 3303902050
One of the worst customer service experiences I have ever had in a store. Went today to purchase 2 pairs of safety boots and was met by the rudest , foul mannered female assistant, didn’t catch her name but she had lots of tattoos and piercings. Abrupt and extremely unwelcoming, we were barked at numerous times by her and asked “what do you want” and “do you want anything else or what?” After getting to the till as we just wanted to leave as we felt so uncomfortable she said she couldn’t find our account on the system (baring in mind we have used you guys many times and there has never been an issue) and she just barked “well if I can’t find your account then you won’t be getting these because I won’t be selling them you” and when confronted about it she just walked off the till and left us stood there. So we just left the boots on the counter and our other purchases and just left the store. Absolutely disgusting treating your customers like this, how that woman got a role in customer service I will never know! Good luck to keeping any customers with her around, we will be going elsewhere for all of our future purchases.
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Great selection. Can't try anything on in the shop but it's the same everywhere. Very helpful staff. Sale starts 21st Sept.
Mask must be worn, one way system and hand sanitizer. Staff very helpful, some items in the store, other items need ordering in. Good range of footware that can be tried on.
Why close at 4pm all week nights and be closed on a Saturday??? Makes no sence for people who work who want work wear \u200d️
Very helpful staff, couldn’t do enough to help me.
Deli
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