Newport, United Kingdom
2-3 Riverway
N/A
+441983523441
I have just purchased a car from Premier Ford and all I can say is the service I have received from all departments is second to none. Leigh was very helpful when purchasing the car. I had a minor issue a few days after collecting the car, but Claire in the service department was very helpful and the car was booked in for the next day and rectified, I was kept informed during the day, and to top it off, it was washed and had a vacuum . 5 star service all round.
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Extremely friendly staff with equally good customer service. I'm one of those people who couldn't stand Ford when I was younger, but now my views have drastically changed. I decided to get a brand new car from Premier Ford a year ago and I love it! The customer service was unreal as well as the after sales. I'm so impressed by them and have no problems recommending them to others
On my recent visit to Premier Ford it was pleasantly surprising to actually receive some good customer service. Great attention to detail, great work and the service staff were simply superb! Wish other local garages could take a page from their book :-)
Fantastic service from Premier Ford, we are on our 3rd new car from them, and we have been satisfied every time. The service team are second to none, made even better by their Service Advisor Claire, who goes out of her way to be polite, efficient and helpful.
Very clean & bright. Some staff more helpful than others.
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