Newport, United Kingdom
29-31 Pyle St
N/A
+44 1983525254
Toilets
Wheelchair-accessible toilet
Although they have had problems in the past getting a resident psychiatrist, I must say Dr ibrahim who I saw last week was absolutely amazing. I'm 49 and seen quite a few Dr's over the years and he is the only one who has explained everything to me and more importantly looked through my records and listened It's the 1st time I have ever felt positive of getting the right help Also although the staff are under pressure they have always been kind and understanding even when I've had meltdowns
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If anyone on here wants too talk about the way they feel I am more then happy too have a chat add me on fb or snap jsandells9 I havent been with chantry long but its slowly but surely getting there mental health workers dont understand fully that's why we mental heads have to keep reminding them what they can do best too help and they can not do all the work you gotta be willing to put in the hard work as well I havent been with this service long but I know that I've already been let down by them but I know that they're only human like us and can only do so much and I'm grateful out of everything I've been through its these lot who refuse to leave my side xx Ps. Love too hear peoples opinions about it
Otherwise named Chantry Hell. But for a couple of people they don't care about the patients. They van take any right and feel as not being under obligation. Some staff vous, other dishonest. Ladies who Answer the phone have made great progresse these past ten years. If you are distressed ask to speak to Tony he is the only reliable ans good soûl on the premices. But frankly if you have mental health issues LEAVE THE ISLAND. They have the worst care of the UK.
Honestly the worst mental health service I been to. None of them have an idea what they're doing or how to deal with mentally unstable patients as majority of them have never been through it themselves they just go off of textbook rules. Most of them are frightened of it in all fairness and cause of that can be very patronising as well as rude. The last thing I got told by my Dr from there was that they can't help me anymore and I must go private and start paying out stupid amounts to get help! I got discharged without being told (even though I had gathered I had been as I hadn't been seen all this year) and literally only got a letter through today telling me I had been (and the only reason I got a letter today is cause one of my other professionals called up to complain about me not being seen), even though i told my Dr that I had been struggling massively with self harm, as well as sleep deprevation and major mood swings! But yet they still put me down as a low risk? Very disappointed with their services throughout the years as they have no clue what they're doing at all and haven't made a difference, if anything they have made me worse by the way they have treated me, especially as of recent by kicking me out without reason or notice. I'm now stuck on medication that isn't helping and my GP won't touch. I didn't even get proper treatment or a care plan. If I harm myself or anyone else, Chantry, you will be first on my blame book for kicking me out when I still needed your help. Very disappointed with your therapy methods as well as all staff. I get you have too many clients, but how is this a way to treat someone who has been struggling for years and still does to this day. If anyone needs help with mental health I would suggest finding a mainland service as the island and Chantry aren't suitable for this sort of thing at all. Absolutely disgusted.
Worst service ever had 10 care Co-ordinators in a year had no stability with them. Still waiting on a new care Co-ordinator for 2 months now updating this still no care worker for 3 months now saying I’m on a waiting list why should I be on the waiting list half way through treatment
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