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Sussex Oak and Restoration Materials

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Newhaven, United Kingdom

oakandreclaim.com
Building materials storeBuilderReclamation centre· Building materials store· Builder· Reclamation centre

Sussex Oak and Restoration Materials Reviews | Rating 2.1 out of 5 stars (5 reviews)

Sussex Oak and Restoration Materials is located in Newhaven, United Kingdom on 2a Station Rd. Sussex Oak and Restoration Materials is rated 2.1 out of 5 in the category building materials storebuilderreclamation centre in United Kingdom.

Address

2a Station Rd

Phone

+44 1273517013

Service options

DeliveryIn-store shopping

Open hours

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Neko Chan

Sales and delivery of oak sleepers was very good (hence star). However a number were very poor and sub standard with deep lesions, excessive bark and extensive damage. No response at all to me contacting them on several occasions until I gave up. For this reason, I can't recommend this company and won't be using them again.

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Urban Escape Studios

We ordered oak sleepers for a project we are working on. Were told they would be ready Tuesday morning, so planned the day around installing them. Called to say we would be over to collect but told no one would be there, they would deliver Tuesday evening. Re-scheduled work to install on the Wednesday, the last day on the project but no sleepers turned up and phone calls, texts and emails all ignored. Absolutely terrible way to run a company and would never use again.

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P Smith

Terrible communication, I tried several times to contact them. Started going back and forth but then the communication completely stopped as soon as I gave them my address! So so disappointed with this place.

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Friedericke Eben

Last week I ordered reclaimed granite curbstones. Instead York curb stones were delivered. When informed of this error the owner told me that he had not checked this delivery Before it went out from his yard. In addition the picture of reclaimed granite curb stores on the company’s website is a generic picture and did not represent the goods. The owner did not offer compensation or to take the York stones back. Given this level of service I can not recommend this company to other customers.

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Will Jones

Antiquated and obnoxious customer service. Had delivered oak posts and they were left on my paving. It rained and my patio got stained. When challenged on why experienced delivery men left on paving my response form office was below. Verbatim. \Our delivery guys are just that - they deliver the goods. Once delivered the responsibility lies with the customer/builder/landscaper to move\ So basically our delivery men are morons and it's your job to move a post it took two men to deliver so tough monkey. Lovely. I'm left with bill and I imagine the delivery guys feeling like under-valued employees. They also recommended: \Oxalic Acid or Trisodium Phosphate will remove the stain. Both these products are widely available via the internet. Suggest you look elsewhere.\ Thanks for that

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