New York, United States
228 Elizabeth St
N/A
+1 6466923930
In-store shopping
I’ve loved this brand for awhile but fell in love all over again when I found the NYC boutique. I stopped in looking for a pair of summer optical glasses and left with three pairs custom ordered to my prescription. Kenneth who helped me spent 30 seconds looking at my face and picked out styles I never would have gravitated to on my own. The moment I put them on I was floored. One pair in particular has become my new favorite. Kenneth is incredible, knows every frame, every tint, and made me feel like I was leaving with no question in my mind that I made the right choices. For someone who gets a lot of frame selection anxiety it was the perfect experience. Thank you Ahlem!
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Where to begin? I had simply an amazing, 5-star experience from when I stepped inside the store, to when I picked up my gorgeous new glasses two weeks later. The communication was impeccable; I was notified in a consistent and professional manner at appropriate intervals over email about every important detail; both Kenneth and John walked me through the perfect pair of hand-crafted glasses that would suit my style, needs, and most importantly...my unique face! They knew exactly how to balance what I vaguely knew I wanted, with what would be the best fit based on their years and years of experience in this field: all in the most comfortable, professional and friendly manner you could imagine! Customer service was a glowing A. When I picked up my glasses weeks later, the moment I put them on my face again after forgetting what they looked like, and saw myself in the mirror...the feeing of satisfaction was palpable. Subtle, sophisticated, classy, sexy: these words sum up Ahlem's frames (or at least the one I chose!). Knowing that each pair of glasses goes through a meticulous process of being drafted by the artist herself, and then brought to life by skilled craftspeople (as an artist myself, I appreciate the time and effort that goes into these things) who spare no expense for attention to detail, makes me feel proud to be wearing my new pair of glasses. Wether or not others will notice all of this in the split second they see me is not as important as the confidence they bring me as I go about my daily business (but, who am I kidding...I have gotten a lot of second takes while wearing these: people -do- notice :) ). I have to say personally, one of the things I loved the most was the clear expertise and pride in their work both Kenneth and John displayed. There were times I don't think they were even trying to teach me anything, and I still learned a lot. They deserve a raise!!! Thank you Ahlem and team for an amazing experience! I love my new glasses \u003c3
Kenneth is friendly & attentive. He knows the product well & ensured I got the best fit/look for my face.
Ahlem is absolute quality and creative design in glasses. Working with Kenneth is a must for anyone who would like to get a unique and personal design. Thank you to Ahlem and Kenneth.
Excellent customer service & top quality frames; highly recommend! The team at AHLEM Nolita (John & Kenneth) really went above and beyond to ensure I was happy with my recent purchase. After my frames were damaged by a different shop incorrectly cutting and filling my lenses, John took the time to call me after hours to ensure he understood the issue and explain how we might fix the damage. He worked with me to make several expert adjustments to correct the balance of the frames and make sure they were perfect. I couldn't be happier with my purchase, but I'll definitely be back given the excellent quality of service the team provides. Thank you John & Kenneth!
Super beautiful frames, saw them once and couldn't stop thinking about them! John was very knowledgeable and helpful in selection and sorting out all my questions. Thank you!
Modern, subtle, stylish frames and great customer service. Kenneth helped me find a pair and he easily found a complement for my face that fit my sense of style. Very comfortable and lightweight, too.
Great customer service and beautiful design! Very happy about my purchase, the team was super helpful and patient, keep up with the good work guys!
Deli
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