BSES

Bses timing is. Wrong I reach 4pm but no buddy here except guard

like

Report

It's been such a long time in Katwaria Sarai since December 15, 2020 almost every other day power cuts are taking place for long hours and no one is bothered. We are human beings and we want to be treated like one. How come you guys are not checking for the cause knowing it's a densely populated area. Reckless

like

Report

I had been struggling to get someone to help me with my bill. Ankita from the BSES, Adchini office promised to help me out and did regular follow ups to sort out the issues that were there. She not only checked with various internal teams, but was very efficient, prompt and polite in letting me know the solutions. Really commend employees like this. Keep it up!

like

Report

this visit to BSES was after a very long time and a pleasant one. The outlook of the customer service area is completely changed to what it used to be. There is e-kiosk, sofas for people to wait and electronic token display and voice announcement to assist in identifying which desk to go to. Would like to thank Vijay Panpalia and his team for the untiring efforts to make it a place worth visiting, making the system very process oriented so that the work is done systematically without any undue complexity and hassle. Few suggestions for further improvements: a) there seem to be no parking space available for the visiting customers, b) there should be more directional display boards informing customers which customer area to visit for their particular request, c) a single window service so that customer does not have to visit this or that customer service area. However, overall a great experience. Kudos BSES Rajdhani

like

Report

Rude behaviour as usual, Mismanagement, inefficient system. Fail hierarchy, Inter-department does not work smoothly with each other. You struggle for the work you paying for. Aur favourite line government employees ki \KAL AANA\.

like

Report