Southampton, United Kingdom
Mountbatten House, Grosvenor Square
N/A
+44 8000401182
Awful customer service on this ship, currently on the Norwegian Spirit and will not be sailing with NCL anytime soon. Most definitely not the cruise line of choice. Besides being called a liar (of which I am not) and having some assistant excursions manager attempt to mansplain something to me, for which I lost my patience and called him a jackass - yes, not my best moment - though being mansplained to never brings out the best in me. The British Isles are wonderful, just let some other cruiseline take you there or venture on your own. NCL cares nothing for their clients, they demonstrate that time and time again. I am a Latitude member, purchased a balcony room, bought a drink package (but am not a heavy drinker) - you would think I would be the type of customer one would want to retain. Obviously not.
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Nice people,
Deli
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