Cardiff, United Kingdom
47/49 Queen St, St Davids Centre
N/A
+44 3452660444
Like most banking institutions, they continue to close local branches which makes it difficult for a lot of customers to get to. I'm a pensioner but to get to my branch, i have to get a bus then a train to get there just to put a cheque in or draw out larger sums of money. So please consider re-opening some of your smaller local businesses in suburban areas around Cardiff. Thanks
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I think they did renovation during lockdown? Not sure if reopened yet! But used to be a good bank with helpful and professional staff.
All of the staff's at nationwide are very helpful and friendly and nationwide bank is the best bank
Huge DISAPPOINTMENT! Extremely unprofessional service! Obviously they are very polite and nice, but when it comes to solving a technical problem, they are utterly useless. In January 2019 i had an issue with an access to my bank account. It took me 4 visits to the branch before they really sorted out, and each time they were evenly surprised as if hearing that for the first time. March 2019, I've got a problem with another Nationwide product. So far I've been at the branch 3 times over the last 3 weeks and the problem hasn't been sorted yet. I literally don't know what to do now (apart from discouraging everybody I know from having anything to do with this company). That all makes me thinking: what these guys are paid for???
Continue to provide excellent service and support
Deli
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