National City, United States
222 E 8th St
N/A
+1 6194746781
Great place. Extremely helpful! Neighborhood store.
like
The sales person don't know what is doing
They didn't seem interested in helping me. It's weird because I loved that place.
Fast service. Excellent Covid-19 protocols
I bought an oven ignitor yesterday, Friday, August 6, 2020. I thought I purchased the right one but turns out I was one number off on the part number. I came in today, Saturday, August 7, 2020 to return/exchange the part. A tall, older man helped me. I told him what happened, first thing he says is they don't do refunds on oven ignitors. Ok. Fine, I'll eat it but I need the right part. He walked to the end of the counter to talk to another employee then comes back and asks for the right part number. I tell him it's almost the same one on the box of the ignitor I'm returning (which is on the counter in front of him) but instead of #530393506(6) it's #530393506(8). He then proceeds to tell me with attitude, as if I'm a 5 year old child, that I need to be sure because he's ot going to refund me\ on the other one. I work for a property management company, I come here often for parts but this specific part was for my oven. I don't need to be talked to like a child because I made a mistake. If you don't do refunds for oven ignitors, then you don't. I'd have been fine with keeping the original part I purchased and I did because after scolding me like a child he told me the right part would have to be ordered and would take 3-4 weeks. Greet your customers when they walk in. None of you people ever look up and acknowledge anyone coming through your doors. It's like we're bothering you just by coming in. I waited patiently yesterday for almost 30 minutes before anyone helped me and was not once greeted. It makes a difference. If you don't like what you do for a living, quit.
Deli
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