Westbourne, United Kingdom
Seamoor Road Park Road 7
$$
+44 1202764186
N/A
Food always looks good and nice selection of vegan grub with reasonable prices and nice offers
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Excellent customer service. Just done a click and collect and the lady couldn't have been more helpful.
Fantastic food, dreadful customer service As I know the training for it, as my nephew worked in an M&S when @ uni & it's impeccable far from what you receive when you walk through the door ! Lucky if you get a hello !! , No wonder their sales are dropping, I could cheerfully take my custom somewhere else, if it wasn't for the fab food where the majority of the time I feel a valued customer God knows as to what training they have had Not all may I add, tho perhaps it's in their up bringing !
Used to shop here regularly but will not do so from now on. I understand it is not mandatory for shop floor staff to wear masks but find most other stores do look after their staff and, therefore, customers in this way. The shopping experience is therefore comfortable. M&S do not care about staff or customers. Masks are being worn to be responsible and protect others, staff not wearing masks mean they, and the customers, are being put at risk. This afternoon the young unmasked man “securing” the door was yawning away in front of customers without even putting a hand in front of his mouth. A woman on the Customer Service desk was unmasked and talking to an elderly customer about six inches from her face. Appalling attitudes at the best of times. Social distancing obviously has not been instructed, suggesting poor training and management. Shelf fillers were leaning all over customers. M&S, your food may be of Waitrose quality but your regard for your customers and staff welfare is well below, and at the bottom of the scale.
Food was very good quality as always. Staff are always on hand. Good value for money.
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