Midlothian, United States
304 W Avenue F
$$$
+1 9727755301
N/A
Kerbside pickupNo-contact deliveryDeliveryTakeaway
Good for kids
Wheelchair-accessible car parkWheelchair-accessible entrance
Comfort foodLate-night foodQuick biteVegetarian options
I have always loved Mr. Jim’s, but usually forget we have one here in Midlothian. Tonight I was craving a sticky fingers and ordered online. My daughter always wants the Jim stix and asked me to order her one. After getting home with the meal, she opened the box and noticed it was a bit more done than it usually is. She still tried to eat a piece and it was so crunchy she just couldn’t eat it. I called up there and they were very apologetic and said they would make another one again. I took the other one up there and the sweet gentleman that helped me earlier took and showed it to the manager and I could hear him agree it was a little more done than usual. He told the guy in front to offer me a dipping sauce which I accepted. I waited a couple of minutes and then he came up and said “have a blessed evening” and I saw 2 boxes and kinda questioned him to which he replied “have a blessed evening.” I’m not one to ever return food, but it was for my daughter and it’s her favorite, so I did so. The extra box was their cinnamon bread. They didn’t have to even correct the food, but they did and then to add the extras was just a very nice gesture! I would have returned here no matter what, but just going above and beyond will make them my first choice when we are in the mood for pizza.
like
We ordered our food and the boy on the phone couldn’t tell me if they did or didn’t have any family specials. Then we ordered the food(2 pizzas and breadsticks) and he said it would be done in 10-15 minutes. We get there 21 minutes later! Still haven’t even made the other pizza yet!! Said it would be 15 minutes more. No cars in parking lot what so ever. We walk in and they’re listening to tv. So clearly they were too busy to make our food. Every time we come here, it’s always something. No compensation, no sorry. Nothing. Terrible services!
Consistent Amazing pizza! ALWAYS HOT AND FRESH! Always made correct! It is soooo damn good! Lots of toppings and so much flavor! Our go to spot!
Mr. Jim’s Midlothian is always amazing. Food is always hot and fresh and quality and customer service is great. Tonight we ordered Jim Stix, pizza, salad, and CinaStix. Everything was amazing except the cinastix were cooked very well done. I called store and spoke to Preston. Without hesitation he immediately worked to make it right and sent new ones out to us. Thank you Preston for having such great customer service.
First time coming here fast and good.it is better the Domino's or Pizza Hut
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance