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Clean and pleasant. Costa's wasn't very busy so served quickly. Everyone doing their best to keep socially distanced.
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Good pit stop location with a variety of places to get food and relatively clean toilets. The main end restaurant 'Arlo's' was closed at the time of our visit due to protective staff from Covid 19 but Gregg's, Burger King and Costa were open as well as an M&S food and WH Smith. Plenty of parking available and social distancing measures in place throughout. There is a cash point at the petrol station a few yards away.
Fantastic covid compliance friendly staff, just a shame a lot of the retailers were closed at 5.30 pm
Pretty quiet these days thanks to increased restrictions, but I think this services could be doing a better job. Things are still in a state similar to they were when restrictions were first implemented. I would expect that by now there would be a clearer system. Beyond that, it's your standard motorway services. The car park layout is a bit odd here, so be alert to drivers who don't know what they're doing.
Paid 32 for parking and a meal. No hot water whatsoever! Couldn't even wash your hands after the toilet in hot water let alone have a shower. Absolutely disgusting being charged full price too. Truck drivers being treated as third class citizens yet again by another motorway services! Should be ashamed of yourselves!
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