Monmouthshire Housing Association

They are always fantastic to deal with.

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Excellent service

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Have been waiting two years for a patch of bare grass to be fixed at Woodland view monmouth. Every fortnight if it's wet, the bin lorry has to move onto the grass to get past cars parked over the pavement. This gives the bare patch no chance ti recover and mud is spread across the road. Geraint House put up no parking signs and said bollards were too expensive. Anthony O'Connell wrote to every household asking for advice. It seems he took no decision and now he's moved on as well. His successor Mr Richards was aware of the problem back in August but again, nothing is done. Update: i wrote to the chairman, John Keegan, two weeks ago, and he hasn't replied. Outrageous .

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Mha are beyond amazing and I feel genuinely privileged to be both a tenent and a service user and honestly some of the services they offer are filled with staff so professional and thoughtful it makes you feel confident help is there. Thank you all. 10/10

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Very difficult communication

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