Castle Gate Medical Practice

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Monmouth, United Kingdom

castlegatemedicalpractice.wales.nhs.uk
Medical Center· Medical examiner

Castle Gate Medical Practice Reviews | Rating 3,1 out of 5 stars

Castle Gate Medical Practice is located in Monmouth, United Kingdom on Chippenham House, 102 Monnow St. Castle Gate Medical Practice is rated 3.1 out of 5 in the category medical center in United Kingdom.

Address

Chippenham House, 102 Monnow St

Phone

+44 1600713811

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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Paul Phillips
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never use this surgery. the wil ignore life threatening conditions and any attempt to hold them accountable, they are very dangerous and should never be allowed to practice medicine

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Brigid Hamilton-Jones
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Not good this afternoon. First, the answerphone message was wrongly set up. I pressed '2' in order to proceed in English and was immediately asked to leave a message to cancel my appointment. That wasn't why I was phoning, and I couldn't get past the prompt, so I had to phone in again and hope I wouldn't have to explain myself in Welsh! When I got through I was told that they don't contact patients to tell them if blood tests are normal. I think this is totally unacceptable. How are we to know how long to wait before we guess that we are in the clear? Surely they could send a text message at the very least.

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John Foster
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Organisation of Flu Jab session at Raglan Surgery on Saturday 3 September was fantastic. No queues, no parking problems in and out in a couple of minutes.

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Carla Clutton
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Sorry to say but this is the worst GP I’ve ever been to. I have quite a long medical history and need to use the GP fairly often, I moved into this area and so far they’ve lost/not been able to find notes, denied me blood tests as they said they “can’t go on hearsay” (when I have needed these regularly for the last 10 YEARS), failed to make referrals when they should have, and refused me antibiotics for an infection. The HCA I saw was rude, unfriendly and unprofessional and made comments about my mental health. They’ve actually been a barrier for accessing care and support rather than helpful. Avoid

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Richard Kimberley
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On three occasions doctors, nurses and reception staff have professionally and friendly bent over backwards to provide a great service. The NHS may be suffering from lack of funds but we should be proud of the NHS staff and the job they do.

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