Signature Flight Support BFM - Mobile Downtown Airport

Shae (however you spell her name.) that works here is extremely rude. After speaking to her on the phone I do not want anything to do with a company who would hire someone who speaks so disrespectful to their clients.

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Great service and great people

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Good airport and services, going through the usual difficulties of a new airport, but overall great service.

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Frontier is a decent airline with cheap fares. The airport is convenient but really small. It’s embarrassing for travelers to see a facility that doesn’t even have proper tarmac, gangway, or an actual baggage carousel . Literally people carry them off the plane onto a dolly and set them out in the main lobby/entrance area by staff members (untrained teenagers) and then just let all the people crowded around to cipher through all the bags to find your own luggage. I can’t imagine this becoming the main airport for Mobile or it even being considered a international airport or hub. Very scary, but leave it to that pocketing mayor and old Mobilians..

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Called ahead for pizza and no food upon arrival, the guy didn't even remember me calling it in. It finally did show while we were cranking engines to leave. Hire more staff! It was a one man cluster f@#.

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