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Minneapolis Clinic of Neurology, Ltd.

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Minneapolis, United States

minneapolisclinic.com
Neurologist· Diagnostic center· Psychologist· Neurophysiologist· Nurse practitioner· Occupational therapist· Physician assistant· Physical therapist· Physical therapy clinic

Minneapolis Clinic of Neurology, Ltd. Reviews | Rating 3.1 out of 5 stars (5 reviews)

Minneapolis Clinic of Neurology, Ltd. is located in Minneapolis, United States on 4225 Golden Valley Rd. Minneapolis Clinic of Neurology, Ltd. is rated 3.1 out of 5 in the category neurologist in United States.

Address

4225 Golden Valley Rd

Phone

+1 7635880661

Service options

Online care

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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J

John George

This place is not organized. I come in for MS infusion care and I would suggest you guys see Dr. Calkwood (though the site will tell you differently) and make sure you get infused at the Shapiro Center. The infusion center is not pretty but the care you receive is second to none.

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Nic

I'm not sure what has changed over the past year or so, but my experience in the beginning with this clinic was pretty good. Doctor was friendly and helpful and the patient care coordinator returned calls and handled requests in a timely fashion. Now, I'm at the point of switching doctors. I can barely get a call back within a few days even though they say 24 hours. Also didn't appreciate being charged for an office visit when I was told they would call with the (normal) results. Handling an issue out of the ordinary is not something they seem to want to deal with either. Just seems like patient care is not on the top of their list anymore.

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Greg T.

My experience with my physical therapist Nancy Barthold is the best experience I have ever had. She is caring and explains everything so well. I highly recommend her.

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Daniel Bender

So far, so good. Coming here after one visit from the Noran Neurological Clinic. They were very rude. The Neurologist didn't seem to care about patient history. Very disappointing visit and very unprofessional staff upon arrival for EEG. We turned and walked out.

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Rhonda P

I don't normally write reviews, but I've had such a terrible experience with this clinic with the exception of the technician who performed a test. The actions of Dr. Ostrander, his support (\patient care coordinator\) and the site manager indicate their lack of care for me as a patient. First, I was told they would call me to schedule a test, then waited four days before finally I called them. Then I was told they would call me with the test results in two to five business days. They called on day six - and the results were abnormal! Next I was told I needed an MRI (given no guidance to deal with my symptoms in the meantime). Over a month later, the clinic has been unable to convince my insurance company to approve the MRI. The clinic blamed the insurance company as being hard to work with. This may be true, however, the doctor could have spoken with the insurance company to resolve. But he waited until the last minute then could not navigate the insurer's automated phone system to reach a live person (this was actually written on their patient portal)! I spoke with the site manager (who initially didn't return my phone call) and complained that the clinic was delaying my care and prolonging my suffering by not working with the insurance company effectively. She apologized but also mentioned that sometimes insurance won't approve things, and people just have to live with it. Are you kidding? Maybe what she doesn't realize is that patients like me are leaving her clinic and finding competent healthcare staff elsewhere. Avoid.

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