Acura of Milford

Called to schedule a appointment for a safety recall and the call director was ok, she scheduled me in but had no knowledge about the recall, she transferred me to the service department and I asked the gentleman who picked up how long would it take and he said around a couple of hours and when I asked about a loaner vehicle (WHICH IT CLEARLY STATES ON THE LETTER THEY HAVE TO PROVIDE ONE IF NEEDED BY THE CUSTOMER) he said idk what to tell you if at that moment we have one then we will provide you with one if not then I don’t what to tell you, we’ll see when you are here. My appointment was a week away and if they know it takes hours then the least they can do is provide a loaner.

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My favorite car dealership. Very professional sales and service staff. Thank you Craig and Christian!!

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Dale (Sales Consultant) was amazing and very helpful in the whole process of car buying. Very knowledgeable and very professional. She made sure that everything is perfect with the car and the whole process. She made sure everything is taken care of before I leave with my new car. Attention to detail is her specialty. If you are in the market for a car, DALE is the best person to assist you at Milford Acura. Finance Manager, Omer Hamed is another incredible gentleman who helped me to secure financing and help me to understand all the options available to me. Love his honesty. Dale and Omer are the best people to work with.

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