Mesa, United States
7835 E Main St
N/A
+1 4803540370
They have great designers and designs but customer service is terrible and non existent. I wanted to verify which floorplan to get and worked around my daughter's schedule to go see them in person. We saw them prior to Covid and thought we would get one of their homes. My daughter is a big factor in my selection. We went three times post quarantine and they turned us away each time. We were masked up for Covid days and they were empty but insisted we only come in only on an appointment basis. They said to come back another time. We couldn't do that so we went to Champion and had a wonderful experience every time we went. We went there about 3 times as well just to verify. We put cash down and have started the process with Champion. I figured if Clayton Mesa was that difficult to deal with at the beginning then didn't want to imagine what they would be like through the set-up process. We don't need the headache. We are excited about our new, upcoming home.
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It was great to come in and have someone explain the process to us and show us a few units. We were helped by Chris A and he did a great job!
Appointment only. Won’t even make an exception after driving from out of town. Guess it’s Cavco Durango again. Better quality. Thought I’d give a look at Clayton. But I guess not. Lol
Did not have a good experience. He did not ask my name. He showed me units but didn't walk around and explain anything about them. I was there to buy my forever home and I found the one I wanted. I explained that to him but I don't think he was taking me serious. A little did he know I have over half the money to pay for that home sitting in the bank. He then proceeded to give me papers for their steps but stops any process of a sale. Kind of shooed me of their office with my children. Very disappointed because we really like the model we found. However I found out I can order it from their plant in Florida anyway. I explained my situation to their plant manager and they're willing to help me out in any way.
I just purchased in 2 bedroom, 1 bath single wide from here. Stacy Moss, and John Olson the manger were awesome! The process was simple, no sales pressuring at all and it was quick. I would highly recommend anyone looking at a manufactured home to look here first!
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