Witney, United Kingdom
Unit 1A, THORNEY LEYS PARK
OX28 4GE
Witney
United Kingdom
+44 1993702617
Curteous, efficient and reasonable prices. Thank you guys. Just what you need in a garage.
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Had brakes checked as car been off road during lockdown. Great service,friendly and efficient. Couldn't have been more helpful. Highly recommended.
I was very grateful for the help sorting out a new tyre this week. The puncture occurred whilst I travelled through the area. Still having a 3 hour journey ahead, I was keen to get back on the road ASAP. I could not have asked for better support to make this happen. Genuinely helpful and friendly staff. Thank you again.
In August, I purchased 4 new tires from the Witney branch of Merityre. I purchased a brand for the rear and a better, more expensive brand for the front as the tread pattern was better for bad weather. These were advised by the salesman at the branch. Around October, I went back to my branch to ask them to check a vibration, perhaps a balance weight had come off. They inspected my tires and their most senior specialist took my vehicle for a drive and told me it was my steering rack. I questioned this as I had recently had it MOT tested. At the end of November, I suffered, what could only be described as a catastrophic failure to a front tyre.(at motorway speeds) Steel belts blown out and tyre deformed etc! It turned out that they had fitted tires manufactured 8 years ago, to the front. The manager admitted that they don't check the date as they rely on tires being sent to be within industry guidelines (approx 3 years old max at many other retailers) also he admitted they were dangerous. I asked for prompt action as I am a tradesman and my vehicle was deemed unsafe to use. Merityre didn’t want to except responsibility and blamed, firstly their supplier (I was even told to give the supplier a call myself) as their supplier denied supplying them the tires at the first instance. It was extremely serious and trading standards were involved. Eventually, their remedy was to fit 2 new cheaper tires (without consulting me) and eventually offer me just 50 compensation for my garage bills and 4 days loss of earnings. (a good will gesture) I would advise anyone who has purchased tires through this company to double check the manufacture dates and if you are using a vehicle for business, be wary of any redress as the head office may not take the matter seriously. Please be aware, that any DOT approved tyre purchased from this company should be fitted with a duty of care and this involves checking the dates!
Good prices and good service Would recommend
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