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G Plan

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Melksham, United Kingdom

gplan.co.uk
Manufacturer· furniture manufacturer· home goods store· sofa store· furniture store· living room furniture store· upholstery shop· Home & Garden· Furniture Stores

G Plan Reviews | Rating 3.1 out of 5 stars (5 reviews)

G Plan is located in Melksham, United Kingdom on Hampton Park West. G Plan is rated 3.1 out of 5 in the category manufacturer in United Kingdom. With a heritage dating back to 1898, G Plan has become a benchmark for British design. Today our enduring quality is crafted into supremely comfortable and stylish sofas that are designed to be lived on. Just some of the reasons why we're one of the UK's largest furniture brands.

Address

Hampton Park West

Phone

+44 1225700880

Accessibility

Wheelchair-accessible entrance

Open hours

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Cpt'n Dohnut

VERY disappointed with SPENCER suite. Bought via Furniture Village Taunton 4 seat motor recline and 2 seat static. Also paid 200 for insurance. Within weeks of delivery end seat of 4 seater cushion had collapsed resulting in tilted state. Reported to FV and they contacted G-Plan, no engineers in West Somerset so had to arrange an independent agent from Cornwall. They would only investigate on a Sunday. Repair work took 2 months. Tried to contact their office and CEO but they completely ignored us. Buy a cheaper brand, it'll be better in the long term. I would not recommend G-Plan to anyone.

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Christine

Fantastic top class Customer Service !! I ordered a 3 seater Fixed leather Washington sofa and a single recliner electric chair in P grade leather colour Chalk from a local supplier back in August. As promised it was ready for delivery within the ten week order period. At the time I placed the order I was informed by the Salesman I had to choose between block wooden feet or metal castors. ( I wanted neither of these but glides as on my previous leather sofa ) On receiving the sofa, the quality, comfort and everything about it was top class but I didn't like the feet at all. I then contacted Consumer Care and asked about the type of sofa feet ( something I wished I had done at the time of my order) when 'in stepped' Caroline whom I cannot praise enough and who told me I could have ordered 'stem glides' for the sofa feet ! I then set about getting these through my supplier. Weeks later I was still one short and so Caroline very kindly sorted this for me. Nothing was too much trouble for her at all, she was kind, professional and very efficient. Thank you again Caroline for everything !! Kindest Regards, Christine

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John Collingsworth

We purchased a G plan suite in October 2013. In April 2019 one of the castors shattered so I called G plan and they couldnt have been more helpful they offered to post a replacement without any problem justifying my policy of buying quality from a reputable manufacturer pays in the end.

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Carol Webb

At the moment I cannot understand why a leather sofa has been sent from g plan with a fault !!!!!!! Do they not inspect????? Waiting now for a home serve rep too inspect. As if this isn’t enough just found another problem. Need a new sofa ????? Go else where

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Pam Green

Don't sit on it! G plan's chenille sofa is not fit for purpose. After 3 months of normal use by 2 adults the seats are visibly shabby and look as if they have been subject to abuse for 3 years by a large family. It is an embarrassment - a product which was reasonably expected to look good for years needs replacing already. An expensive mistake - don't be fooled into wasting money by purchasing from a so- called eputable\ manufacturer. Save your money and buy a cheap and cheerful product that you don't expect to last.

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