Rayleigh, United Kingdom
28 Eastwood Rd
N/A
+44 1268776883
Friendly, safe, quick and professional.
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Lovely kind, knowledgeable staff who love our fur babies as much as we do.
The staff are very friendly and always willing to assist with any type of question. Highly recommended
Downes as Downes truly warrants a 6 star rating but now it is a Medivet, a ZERO star should be given, but only 1 star is available. Medivet is a typical Corporate body, all they want is increasing the revenue and get higher up the branch league ladder. True, they take your money quick enough, but you try getting a refund! Rayleigh branch cannot give refunds, they are handled centrally at Medivet in Watford. Thorpe Bay is a better branch (at least while the remaining vets/staff of Downes, as it was, are not retired) and if your beloved pets can travel the extra mileage, that is the best one.
Everyone in the practice is highly qualified and takes genuine care of your pet. Some practices are just money making machines using just qualified and unsupervised vets who are running a production line to get the animal in, get the money and get them out ASAP. Downes are not like that and really look after your pet who is a member of your family and deserves the best.
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