Aberdeen, United Kingdom
23 King St
N/A
+44 1224633400
DeliveryIn-store pick-upIn-store shopping
Toilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible seatingWheelchair-accessible toilet
I highly recommend Mcphesons for absolutely everything eye-related. They use the latest technology, and they are always up to date with anything new going on in the field. Malcolm is a great professional. He always takes time to explain what is going on with your eyes, and he always gives great advice and extra information. The customer service is always excellent, very professional, and attentive to your needs. It's the second pair of glasses I make with them and thanks to Gwen I couldn't be happier. She helped me to find something suitable even if I didn't have a lot of frames to choose from due to my condition. She went extra mile ordering more frames for me just to give me a chance to find something that I really liked. I was also pleasantly surprised to discover that buying my specs from them had an additional perk: I have received an unlimited complimentary refill lens cleaner bottle and believe me it's absolutely great!! I already refill my bottle twice, and it doesn't seem real.. such a great service!! Considering the time we are living in, I would like to add that I felt very safe in the practice during this ongoing pandemic, lots of measures have been taken and every single member of staff is truly committed to them. They definitely are the truly best in Aberdeen and it feels good to support a family run local business!
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Wow...this place has really good technology and up to date with good latest products. The customer service is excellent and the place is comfortable and spacious. In the waiting lounge you get to sit and relax with a cup of coffee or tea (self service machine) and there are some toys to keep little kids entertained. The optician was really patient and explained everything needed. Highly recommend this place.
Great service from very helpful staff The new specs came back with an error which was quickly resolved with no problem This is a very modern opticians with top of the range technology thanks again for the great service
Excellent throughout whole process of getting glasses. Extremely satisfied with the whole service.
Brilliant service during lockdown! Was concerned that I would run out of contact lens solution, so e:mailed [email protected] yesterday evening asking for advice about obtaining my usual brand. I received a phone call from Fiona this morning to say it was in stock, paid over the phone and Malcolm McPherson delivered it personally (employing social distancing) less than an hour later. Great to know that although the branch is shut, McPherson Optometry is still here to help!
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