Bourne, United Kingdom
Milestone Rd
$$$
+44 1778422203
N/A
Outdoor seatingKerbside pickupDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeKids' menuLate-night foodQuick biteVegetarian options
Polite staff, did not enter store due to covid. Full PPE worn by staff
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This is above and beyond! The staff are ridiculously friendly. Extremely helpful, polite and I can’t actually put in to words how amazing the staff are. I have two under two and we took our first trip to Mac Donald’s as a family, the staff were delightful and magical with the way they helped and interacted with the babies!! Honestly couldn’t fault them! I think her name Ellen, she was 100/100
Staff were very friendly, the service and food were really good and the restaurant was clean and tidy. The restaurant was wheelchair accessible but it did have a very small step to get in. Social distancing measures were in place and enforced well, my only issue was going in and being seated caused quite a bit of confusion for ourselves and a lot of others. The sign asking to wait to be seated wasn't clearly displayed and was low down so people were seating themselves and then if they didn't order from the mobile app they were getting confused as to how to order which meant people were having to go backwards and forwards to the till around other customers. In another McDonald's I visited they had someone at the front of house and their job was solely to seat people and explain how to order etc and I think that would have really helped at this restaurant.
The lady that works in the restaurant that cleans the tables and brings out the food is a real face and good person to what is a giant faceless corporation. McDonald's is pretty standard stuff and this big company makes sure everything is good with food. My order was promptly served and correct. That lady makes the place feel welcoming almost like visiting family.
Hit the drive through was a fast and friendly service food was nice hot and tasty
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