Lema Rodrigo MD

Worst service I have ever received from the staff. I never write reviews but it is that bad. You have to be constantly calling them for everything like procedure approvals, results. I had to wait a whole month after Dr ordered a test for them to finally submit it to insurance for authorization. Called multiple times never received call back, was told order was submitted never heard back, until a month passed I called insurance and was told order was never submitted. I had a CT and bloodwork done 2 weeks ago, had not heard anything, called today and was told i can be put in for Monday so results can be given. I have worked in Dr offices before, and this is just ridiculous.

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Great Dr but if you need to actually be able to get in to see the Dr this is not the Dr for you. We had to wait almost 2 months for an appointment only to get a call 2 days before the set appointment to be rescheduled for 6 weeks later. If a patient sets up an appointment obviously there is a need for them to see the Dr.

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The best place ever

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