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Marriott Employees' Federal Credit Union

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Bethesda, United States

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Federal credit unionATM· Federal credit union· ATM

Marriott Employees' Federal Credit Union Reviews | Rating 1.8 out of 5 stars (5 reviews)

Marriott Employees' Federal Credit Union is located in Bethesda, United States on 10400 Fernwood Rd. Marriott Employees' Federal Credit Union is rated 1.8 out of 5 in the category federal credit unionatm in United States.

Address

10400 Fernwood Rd

Phone

+1 8008217280

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Lucrecia Duran

Credit union, customer service, for me it’s ok, but they not been honest with customer, ther’s a lot of people’s unhappy, and they don’t want to be part of credit union, if I were a big boss of this institution I revise how satisfied are ours customers. I hope they make it better becouse they won’t have no more customers.

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Riaz Singh

This is a horrible bank with even worse customer service. I understand that credit unions lack the infrastructure of major national banks. However, there should be some minimum standard of decency and logic. The only reason I keep an account here is for the low used car loan rates. Do not open an account, go to the bigger banks. A pre-paid card would work out better.

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Melissa Gilbert

The WORST experience I have ever had with a financial institution. From day 1 they've made everything a million times harder than anything I've ever experienced.

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ThatSteelerChic Knowles

If I could have given them a Negative 0, I would have..I have had several issues with them and asked to speak with a Supervisor/ Manager and have yet to receive a response. I elected to close my account and was told to Fax in a statement ( in which case, I did) on this past Friday. I was at one of the \Share Credit Unions\ attempting to withdraw all of my money(Because I was told that I could) and close the account and the system will not allow the bank teller to issue me a cashier's check so I called Marriott credit union and was told that my request would not be processed until on Monday however I tried to pay a bill with my card and my card declined so I called the 24-hour banking assistant and was told that my account has been closed and they had sent me a check. This is just another example of poor service, which further makes me know that I made the proper decision and closing my accounts and not doing any more business with them because of the lack of professionalism. It was embarrassing to think that my account is still open until Monday, only to find out that it was not. Good riddance to them and I would NOT recommend this Credit Union to my 12 year old.

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Michael

I have banked with this credit union for the past 14 years. Customer service went from good to very terrible. Bank fails to communicate properly about issues and questions. Have to continue to call to receive info, instead of all issues being resolved after the first call. Do better.

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