Wirral, United Kingdom
126-136 Telegraph Road BeaRoadmore, Park
$$
+441513484356
N/A
Hello , On Monday the 25th at 13.42 .I used your Heswall Shop.It was quite a large shop. So at the checkout I realised that getting to my car would be difficult for me as I have a mobility issue and your parking area is on a slight slop. The trolley takes off me. A lovely male member of your team came to help me, am sorry but I don't know his name . But I would like to thank him for his kindness .He lead me to my car offering me his arm to link loaded my food in the boot. He was so friendly. Am sure you will be able to find him with a few questions as he deserves recognition. LYNNE
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I use this shop a lot and would normally give it 4 stars but in this occasion I was overcharged for mango. It cost 3 for 1 pack or 2.50 for 2. When I went to ask for a refund the member of staff was barely civil and spent ages finding someone to process the refund saying she couldn't. Eventually she came back and did it so she was obviously hoping I'd go away. Very poor and also how many other customers didn't realise they were being overcharged by what is clearly an offence.
Good parking, easy access, nice ambience
Excellent choice and excellent service by the staff, during these interesting times, very prompt service at the tills, staff quickly asked to open a till, when more than a few people waiting. Trolleys cleaned and staff extremely helpful during what must be a difficult time. Well done M&S Heswall
Deli
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