Bury, United Kingdom
The Rock Shopping Centre, Rochdale Road Unit C
BL9 0JL
Bury
United Kingdom
$$
+441617635699
I went into M&S in Bury to look for a birthday card and a present for my friend. I couldn't choose between several lovely cards so I went and browsed the bottles of spirits. I found a tiny bottle and a mixed can of the perfect drink for my friend but could not find a larger bottle. I asked the young woman on the bread counter if she knew about the drinks which she didn't, but she fetched her collegue who was a very helpful young man. I had several food items to pay for so I went to a manned checkout as I had an alcoholic drink which needed approval. Again the assistant was a young man. All three staff were extremely helpful and friendly and gave the kind of customer service I expect from M&S. They were all very clean and tidy and well presented (and very good looking indeed) and they really are a credit to this store. I tell all my friends to visit the food store late in the day as they reduce items on their end date to ridiculously low prices. I buy some high quality food items for a fraction of the price I would pay at my local budget supermarket. Quality produce, exceptional staff and the general ambiance of the store makes a visit to M&S Bury altogether a very enjoyable experience. I don't know how clearly the picture shows today's bargains but what was over 5 worth of goods cost me 1.60.
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Horrible experience in the food hall. I was queueing for 5 minutes or so when I was told to re-que as they were closing the till. I didn't even get an apology. It very expensive so they should really think about the customer experience if they want to survive. Aldi do it way better.
Welcoming Staff, Welcome Back Menu, Unwelcoming environment. At present an over sanitized box. It's hidden now.Overkill with spacing and screening. I suggest local management have a look at other cafe's in town, and indeed within their own group, The Fort in Manchester for example, minimal removal of tables , acceptable. Please restore a more welcoming environment to the normally throbbing unit.
Friendly, very helpful staff. A super selection of delicious food. Marks and Spencer,Bury
Great place for shopping, all variety of clothing, they have a coffee shop on the second level which is convenient when out and about with kids, don't forget your m&s card to get scanned after every shop
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