Markham, Canada
431 Alden Rd
N/A
+1 9054745030
In-store shopping
Wheelchair-accessible car park
Ken and Debbie are the very best for customer service that is dependable and on time at a reasonable rate!
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At first good service then absolutely horrible service. Buy your printer supplies somewhere else. We had a few years of great service so I decided to buy our new company printer from Ken at Laser Matrix. Also ordered a spare toner to have one on hand. When we ran out I discovered that the 175 \Genuine Xerox\ toner they sent with the printer was incorrect. Laser Matrix refused to do anything about it so we returned it to them asking for a refund. Ken still refuses to issue a refund and tells us there is no way they (Or their fulfillment people) could have made this mistake. Ken, incase you haven't noticed we're in the reputation economy; this review will stay up until you send us our money like any decent company would do. Update from 11/29/18 Ken sent me an email saying “Without prejudice Thank you for the wonderful review. I will now get our party started in a different way. If you know the song,, GET READY BECAUSE HERE I COME” Do business with them at your own risk
Deli
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