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Best Buy

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Markham, Canada

stores.bestbuy.ca
Electronics store· Appliance store· Cell phone store· Home theater store· School supply store· Video game store· Camera store· Computer store· Office supply store· Security system supplier

Best Buy Reviews | Rating 3,6 out of 5 stars (8 reviews)

Best Buy is located in Markham, Canada on 5000 Hwy 7 Unit 2070L. Best Buy is rated 3.6 out of 5 in the category electronics store in Canada.

Address

5000 Hwy 7 Unit 2070L

Price range

$$

Phone

+1 8662378289

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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Anton L

Best Buy does not allow to post this review on its website. Best Buy delete al negative reviews from its website. Unfortunately, my dishwasher comes damaged. When trying to open/close the door, it makes squeaking and cracking sounds. Upon inspection, I find out that the door hinges are lopsided. I do not know how quality control allows this since all dishwashers are tested. That's why you see a bit of water inside when you buy new. Best Buy standard policy is that manager from head office contact you about exchange/return within 10 business days. Read 10 business days. Yes, 10 business days plus extra two weekends without a dishwasher at home. After the contact, you have to wait extra days for delivery. There is no way to expedite the process. Customer reps are not authorized to contact the manager directly from the head office. All they can do is to make notes on file. And the manager from head office will read them. But, after 10 business days. Not earlier. And you live without a working dishwasher all this time. Hope everyone now understands the process. Good luck with your purchase at Best Buy. Finger crossed this to be the "best buy," not a lemon. Otherwise, you screwed up.

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Emily L

Best Buy is my ‘go to’ place for my cell phone services. I prefer their warranty plan over Apple care. Thanks to Raymond, he gave me advice on different plans for different brands. I got an extra number with what I need at a great price and activated on the spot. All fast and efficient.

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D H

Got some great deals on black Friday! Staff was helpful. Have been a repeated customer already.

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Corey Chen

Awful. During this season I've needed to buy a new computer and accessories. Tried the online order from Best Buy but never got a follow-up e-mail letting me know if they have it or not. Went to the store physically and was told to order online. When I show them that they clearly have it in stock the people at the store insist I order online. Does that make sense? How do you actually sell things then? Telling people to order online but never following up with them? I've bought things from Canada Computers and Canadian Tire this season and they get back to me within 3 hours. Pathetic customer service.

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Ash21 L

store is very spacious. If we need help we can get help. staffs are very friendly and informative. price is very comparable.

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Andy L

was order TV from store. shipment take 2 weeks. can't get any pick up email or phone calls from best buy. when i call the phone number on the receipt. only phone machine answer. when i call the call center. they can't find what do you ordered. they want me go in the store asking.

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Eric Molson

Terrible experience. Placed an online order for store pickup at markham. Later changed my mind and wanted to cancel the order. There was no way to contact the store since all calls go to voice mail. I chatted with 5 online agents and they kept saying the order gets automatically canceled if not picked up within 3 days. I had to call customer service to request a call back from store (Just to make sure the order was indeed cancelled). No one called me. 8 days passed since the order date, I got a receipt for that item that I never picked up. I called customer service again and they could do nothing but advised me to go to the store and investigate myself. Completely frustrated worried and hope to get my money back. Worst customer experience ever!!!

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Eliza K.

During the holidays I needed to buy a gift in a rush. I ordered online and the staff were so kind and helpful. They came out to my car and gave me my item

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