Marion, United States
2604 W Deyoung St
N/A
+1 6189971313
I scheduled and oil change and tire rotation online. That was very easy and worked very well for me. The staff was professional and polite. The waiting room was clean and comfortable. They took care of my vehicle in a timely manner and I will reschedule another appointment with them the next time my vehicle needs service.
like
Very friendly staff, accommodating for shifting schedules. Very clean and happy facilities.
Best experience ever had purchasing new vehicle. Salesman is very nice and organized with his approach to getting us what we needed. Most work was done over phone and we just showed up to sign paperwork. They also showed us our different interest rate options which was never done before by other dealers
Very pleasant experience. Friendly not pushy would recommend. Pricing was decent compared to the multiple dealerships I went to over the last month. Thank you
On Tuesday, October 30, I returned a 3rd time to the Marion Chevrolet Buick GMC Cadillac to get my car serviced. Thank you, Blake Pieroni for listening and understanding the concerns I shared from the last couple of maintenance service visits. I appreciate your quick response and action you took to make me feel like a valued customer and the loaner car you provided for me while my car was getting fix. I also appreciate the maintenance service department and the fast car repair service . Thank you Michael, I appreciate your help, as well...on this day, I received 5 STARS EXCELLENT CUSTOMER SERVICE! No customer should have to wait 4 hours for a system repair they couldn't fix due to the weather. I was told to come back another. They didn't schedule another appointment for me; I had to ask for one which will be the 3rd visit for the same problem. By the way, no one offered me a loaner car. I asked about a loaner car at the first visit. I was told that they didn't have anymore and loaner cars on the lot and something about them coming from Enterprise. The second time I was told the service would only take an hour, therefore, I didn't ask about a loaner car and one was never offered to me. So I sat there again for almost 4 hours waiting for my car. I appreciate the hard work that the mechanics technicians and maintenance staff provide, but sitting in the waiting room for 4 hours at both visits was just too much. It would have been nice to have receive the detailed review about my car at the maintenance office verses reading it on the Rate review.
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