Marietta, United States
639 Johnson Ferry Rd
N/A
+1 7705097574
I purchased a truckload of firewood a little over three weeks ago from Browns. It was delivered on time by Seth who was very courteous. When I tried to light the firewood it simply wouldn’t start. I was never a scout but I know how to start a fire and this wood is simply too wet to be used anytime soon. I went back yesterday to inquire as to what I should do or what potential remedy could be had. The gentleman in the office told me 3x that ‘We have never had any problems with our wood. I don’t know what to tell you.’ There was no offer of help nor any suggestions about how to work with my load of wood which was not inexpensive. I would suggest you search for another firewood source if you reside in the East Cobb area.
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Unorganized and unprofessional. Ordered a large amount of mulch from Brown’s, was supposed to be delivered at 10:00 AM. This is already after having to re-schedule last week after their delivery driver was sick the day it was supposed to be delivered. So this time the mulch was supposed to be delivered at 10:00 AM. 10:15 rolls around and no sign. I call Brown’s and they say the delivery driver accidentally delivered another order first, so I will have to wait another 30 minutes at least for mine to be delivered. When I asked what could be done to rectify the situation, Brown’s responded with “nothing. I mean the mulch is on the way I can cancel it if you don’t want it now” “it’s hard to do everything right on schedule”. Yeah it’s apparently too hard for them to make deliveries in the proper order and on time. Don’t use these guys, they’re unorganized, unprofessional, rude, and act like they couldn’t care less if you buy from them or not.
I contacted Brown's Pinestraw on Friday and they delivered 40 bales of pine straw the next day before lunch, exactly as promised. The price was reasonable and the pine straw looks to be good quality. Now I just have to spread it... :)
Polite, prompt and accomodating service! Pine straw looks good. Thanks for the advice about difference between short & long pine needles. Glad I went with long.Thank you, Ansley!
Delivery was prompt, but the amount of wood which supposed to be a half chord and was described as a “truck bed full”. Was far less than a half chord paid for. The wood didn’t come close to the sides of the truck bed that had a bunch of other junk in it. These guys are overpriced, 230 dollars for so little is a rip off. Go elsewhere.
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