Marietta, United States
2357 Austell Rd SW
N/A
+1 7703338589
I was called at 3 or 4pm during work to be told my bond would be forfeited and I agreed to come in after work ended are 8:45 but no person is present in the office. Kenya could have at least warned me that she would not be available after 8pm. The staff who answered at 9:40pm were rude and unprofessional at best. Totally unaware of TIME SENSITIVITY. Called back at 9:50 First she said Shea will be back at 10pm. She argued several minutes when I pointed out that would be in 5 minutes then finally corrected herself it would be 11pm, an hour later. No need to argue or get smart. If a problem occurs, this is documented evidence. I was given the option to wait a whole hour or come in during the morning; I expressed my hopes that this option won't effect me but whoever I spoke to didn't give a name and seemed very confused about my bond and the time. Its not 100% 24-hours as stated and they leave the Open sign on even when they aren't there. Sign should be OFF if no one is presently available, no excuse.
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Trina did it! And she bonded Nicole out of there!
Customer Service is Outstanding, however I didn't give 5 stars because I'm still waiting on Management to answer,emailed about a problem we ran into.
They actually helped me, when I only been on my job for 9 1/2 months and the young lady was helpful.
You get in a jam need help anytime is there
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