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$$
+442072253122
Had a fantastic experience, thank you! Love the ambience, traditional Russian style and authenticity. Food was great and had some lovely cocktails.
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I can't begin to tell you how amazing a meal we had here the other day. Everything was just above and beyond tasty but their mains (especially the sturgeon) were really just something special. My partner had a glass of amazing red wine (rioja, I believe) while their homemade sour cherry vodka was practically perfect as well. We're very likely to come back for special occasions in the future - they are a little pricey but the quality they deliver means that it's worth every penny.
Having been loyal customers for many years, we thought it would be great to order some traditional Russian food to take away, for the whole family for New Year's Eve. After facing multiple issues ordering on the website, and after many attempts to get a hold of the restaurant over the phone, I finally managed to order – 11am collection on December 31st. When we arrived at the restaurant on the 31st, having driven for more than an hour, we were forced to stand outside on the porch in the freezing winter weather. At last, having waited for half an hour (!!) outside, we were let into the foyer, only to wait longer. After some time, the administrator told us that we should come back in 1.5 hours!! Having restrained my emotions and kept my words to myself, I was left with no other option than to wait. When I returned, 1.5 hours later, I was forced, again, to wait outside on the porch for half an hour. It was only at 2.30pm that my order (for 11am) was finally given to me. I wasn't the only one – many others were subjected to the same mistreatment. To really polish off the day, the food was truly below the usual standard – often tasteless, and terribly presented. This experience was simply despicable. The complete lack of customer service, the huge delay and the substandard food truly ruined this New Year's Eve – one that should be filled with joy and hope after a terrible year.
Great place, have been a couple of times and enjoyed the food and service immensely. Can't wait to go back after lockdown.
As I know or familiar with authentic dishes which are served here, I can truly say this is a great place to try Russian/Eastern European food. Also place looks amazing, how much they squeezed in this Knightsbridge town house! Will be back again!
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