Maple, Canada
9421 Jane St u124
$$$
+1 4169042450
N/A
Beautiful and Chic, Thanks so much for your help and for the beautiful gift
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I purchased my first Seiko from this store. I also purchased a Seiko from another store online. Stephen sized both watches for me, However he quickly showed me that the second watch I purchased from the other store had a dent on the bottom bezel. I wouldn't have noticed it at all if it wasn't for his eye for detail. I will be returning the second watch back to the store I got it from. Stephen also assured me he would match the price of the other store I purchased it from, when they received their shipment as the watch was sold out everywhere. If you want great service and knowledgeable staff, then this is the place to go.
Very irregular hours! Based on their website, the store is supposed to open Wed to Sat from 12pm to 3pm. I showed up on Wednesday Jan. 22 and the store is closed. I checked the time to make sure, and it was well after 12, so it should be open. I looked at the sign on the door, and it should be open. I called the number on the website, and nobody answered. Left a message. They get ONE STAR for returning my call (followed up). Suggestion to customers: Call well in advance, the store may NOT be open when you get there, even if the website says it is, causing you to waste your time. If you need to re-size a band or a battery, you could go to the Vaughan Mills mall. There are a couple of people there that can do it for you. Suggestion to Maple Jewellers: Go 100% e-com. Only online sales and that's it. If the brick and mortar shop is always closed, then it may be time to re-evaluate why it exists in the first place. You have great reviews for online shopping, just stick to that.
Saw the watch I wanted online. Emailed 2 different jewellers that evening. Stephen replied in 15min. Dealer 2 emailed me middle of next day (by then my watch was already on route) Thanks Stephen for your quick service and shipping. First time ordering a luxury watch online and couldn't be happier. Love the GS!
Popped by Stephens store in Maple today on the off-chance that I could find a nice citizen navihawk a t well he had one there and he offered me a great price so I bought it on the spot. Stephen is very knowledgeable and is a wonderful horologist watch collector. I have already referred him to several people in my watch Club so hopefully the next time I come in he'll give me a nice discount on a nice Seiko. Pleasure meeting you I have feeling you will be finding me some nice watches in the near future.
I bought my first watch from here a few months ago. I soon wanted another watch to add to my collection, but it was expensive and every retailer I looked at had the same price. I soon messaged Stephen and he replied within 2 minutes saying he would gladly order the watch I wanted and offered me a lower price than the other retailers. It took him only a day and a half before he messaged me saying it was ready for pickup. I was expecting to wait longer. Definitely will come again and will only buy watches from here. Love my MR-G thanks Stephen !
I was very impressed by the level of professionalism and hospitality I received from Maple Jewellers. They were kind enough to accommodate me on their day off and was also considerate to my offer for price as well. Took quite some time to resize the bracelet to my satisfaction. I would higly recommend others to go visit them if you are like me who is concerned about getting value for money and also edgy about getting the original piece. I wish all the best to Maple Jewellers for their future endeavors and success. Hope to see you again.
I bought a Seiko watch from Maple Jewelers online and had an issue resizing the bracelet. Brought it in and they did it quickly and perfectly. Great service.
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