Manila, Philippines
Pedro Gil St, Ermita,
N/A
+63277301000
This place is highly inefficient. Personnel looks bored and could care less about the queue and their concern. Looks like they're waiting for the mall to close and get away from this low wage job. The customer service area has four counter and only one being serviced, because the other girl seems to love going to the backroom plenty to delay time.
like
Ang tagal ng pila. They were using an electronic queuing system that sometimes skips your number. When i asked them, tinatawag naman daw nila manually. The thing is...nde naman sila rinig from the outside...and you as a customer, hindi mo naman alam na manually sila nagtatawag because they dont inform you...you just wait from the outside waiting for your number to appear. Kung hindi ka pa magtanong after several hours of waiting, hindi mo malalaman na naskip na pala number mo.
Deli
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