Mail Boxes Etc. Surbiton

I run a couple of successful local businesses but I will never ever treat my clients or customers the way I was treated today. These people are extremely unkind and detached from their clients needs, they simple dont care to lose a client, they actually told me on my face that they dont care! They are all the same, indifferent! Who wants to work with this kind of people. They lost me as a client and their unkindness will come back to them.

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They we're very friendly and helpful.

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Excellent shipping experience of a parcel to Germany. Friendly and helpful staff, parcel delivered promptly and safely. I had originally tried to send it from the Post Office who had struggled to help and didn't understand their own regulations for sending items containing lithium batteries. I'm very glad I went here afterwards as there was no queue and no difficulty whatsoever. I'll definitely use places like this in the future.

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Extremely rude treatment by the person behind the counter today. Turned out my query could not be helped - instead was treated with condescension and made to feel like I was an inconvenience for him! Lived locally here for many years now. Truly shocking way to speak with someone (especially from the other end of the store).

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Have used Mailboxes etc in Surbiton for many years. Always very happy to help, even with my rather random projects and odd requests. Excellent customer service from everyone. Thanks guys!

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