Madrid, Spain
Calle de Oña, 10,
N/A
+34902089800
The best facility of the hospital is the international support team. Significant advantage in Spain where your English simple Spanish is not enough to communicate in emergency or sickness situations. Very active, polite, helpful and kind girls providing translation, guidance, booking, and assistance as needed. Special thanks for Seena Um Muhammed, And the two nice girls both named Mariam for their outstanding care. Precautions during covid time are assuring, starting from triage areas in the ER, dividing the waiting area to ( respiratory/ non respiratory). The hospital is clean and equipped with average modern facilities. However, quality of the medical service provided by doctors are highly variable. I was treated by good caring doctors most of the times, and wasn’t lucky in rare occasions with carless, weak ones.
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Dont waist your time going to this hospital !!!!! Doctotrs behavior is very unprofessional , irresponsible and unethical.
I've been to the ER of this hospital recently and saw that there were 3 female nurses and one male nurse attending patients and none of them had their face mask on and to top it off sitting very close to each other. One of the nurses even had a cold I think and kept on sneezing and coughing. All this happening in a hospital during the covid-19 pandemic? Unbelievable
I've only used the services of this hospital once, for a biopsy. My appointment was at 11:00, and at 11:00 on the dot I was being attended by the doctor. It was a bit of a sensitive test, but both the doctor and the nurse attending were very comforting and reassuring, and the staff at the counter in Radiology were pleasant and helpful. I was called within a week to pick up the results, and was attended personally by the same doctor who did the test. A very positive first experience for me. The only thing I would fault is the lack of parking - plan to arrive well in advance if you need to park!
Terrible experience. A whole mess with the health insurance. Displaced test results, and potentially wrong test results issued. The hospital has a lot of potential, but it is so messy and disorganised, especially with sensitive information.
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