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CERO Bikes

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Los Angeles, United States

cero.bike
Bicycle store· Bicycle wholesale· Manufacturer· Bicycle wholesaler

CERO Bikes Reviews | Rating 4,3 out of 5 stars (3 reviews)

CERO Bikes is located in Los Angeles, United States on 11340 W Olympic Blvd #350. CERO Bikes is rated 4.3 out of 5 in the category bicycle store in United States.

Address

11340 W Olympic Blvd #350

Phone

+1 3108576306

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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T

Tuliamdu Justingu

I bought my bike about a year ago from Metropolis Bikes and found the entire experience to be very positive! I'm not a mechanical person and this was my first bike purchase, so I appreciated the extra time and patience that the staff showed with me

R

Richard Albistegui-DuBois

After doing some research, I decided to buy my first e-bike here. I love the bike, but this review is of the shop itself. I live in the San Diego area, but I was on my way back from a conference at Stanford, and thought I'd drop by and take a test ride. My drive back was on a Saturday, so I contacted the company and asked if I could try out a bike at that time. They said that would be fine and we arranged to meet. I didn't realize until later that they weren't normally open on Saturday; they had arranged to be there specifically for me (excellent customer service point #1). I got there and tried out the bike, and loved it; I decided to buy one on the spot. The gentleman helping me found one I liked and helped me select the appropriate accessories, and then helped me load it into my car in a way which would be best and safest. He explained everything I would need to know about how to attach the last few parts, gave me a thorough rundown of the operation of the electric assist system, how to lock it up, etc. He was exceptionally friendly, patient, and helpful (excellent service point #2). I somehow managed to install one of the pedals badly when I got the bike home, and on a ride, it came out, stripping the threads on the crank arm. When I contacted the company, asking for a part number so I could order a replacement, they quickly negotiated with Shimano and got me a replacement under warranty, and even offered to help do the work. I've never worked with a business so responsive and helpful. I strongly recommend these folks. Not only do they have an excellent product, but they're also a real pleasure to deal with. And they seem motivated by an honest love of Los Angeles; a big plus.

D

Daniel Vignolo

Great product and fantastic customer service

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