Longview, United States
1420 McCann Rd
N/A
+19032363110
*****HIGHLY RECOMMEND***** *****UNBEATABLE CUSTOMER SERVICE***** First time using Longview Embroidery, and they truly understand customer service—they’re amazing! Dropped off my kids uniforms (dresses) to have their school logo embroidered and when I picked them up the lettering was blue instead of white...but I wasn’t too worried about it. So, I went back a 2nd time to get some additional uniforms embroidered (this time shirts), and while speaking with the lady behind the counter I asked if she could make a special note for them to ensure the lettering would be done correctly this time since the last ones I picked up came out wrong. I didn’t know I was speaking with the owner, Mrs. Reed, but she immediately apologized for the—obviously unintentional—mistake and offered to buy new dresses for us and embroider them free of charge. I thanked her for the offer but declined and told her I was fine with it because the school never said anything about them. So she went even further and wouldn’t charge me for the shirts I was dropping off! I offered to pay but she wanted to “make it right” and wouldn’t let me—WOW, now that‘s phenomenal customer service!! This showed me how much they truly value their customers! I didn’t have to throw a fit, act ugly, or write negative reviews on social media for her offer that—I just spoke with her to let her know the lettering color came out wrong and out of nowhere she offered! Simply amazing! I’ve just dropped off more items (3rd time using them) and will continue to use Longview Embroidery!! ***truly wonderful, wonderful people with a fantastic owner leading them*** Thank you again, Mrs. Reed & Longview Embroidery!!!
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Best service from a local business. All I can say is go there and try them out, I needed hats quick fast and in a hurry and got them next day. Yall are the best and I look forward to doing more business in the future.
Love Longview Embroidery! They have always done such a great job on my personal items as well as our company items. Highly Recommend!
Highly recommended them! A great business like them deserves all the business! Leigh Reed and her staff care about their customers and satisfaction is at the top of the list. Very friendly people. Will be giving them all my business. Looking forward to working with them in the future. You’ll go see for yourself, I can promise you that you won’t be disappointed. You won’t find better people then who work there. They hire the best in the business. I will be recommending them to all the businesses I know that need Embroidering done.
Had the greatest experience ever with this company. The owners worked so well with our basketball board to design some shirts for our annual Christmas tournament. She took our idea and made them look perfect. They were so professional and had them done before we needed them. I highly recommend this company. I have even recommended them to two companies that have had hats done and LOVED them. I was so impressed that I am having them design and make hats for our softball board members. The owner has sent us some great quotes and designs to choose from. I am extremely happy to recommend their work and friendliness to all others. If you need hats done or any shirt design please go to Longview Embroidery for your needs. Thank you to the owner for being willing to go above and beyond for me both times I have needed their help.
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