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The Doctors Laboratory Patient Reception

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London, United Kingdom

tdlpathology.com
Blood testing service· Medical laboratory· Drug testing service· Paternity testing service

The Doctors Laboratory Patient Reception Reviews | Rating 3 out of 5 stars (5 reviews)

The Doctors Laboratory Patient Reception is located in London, United Kingdom on 76 Wimpole St, Marylebone. The Doctors Laboratory Patient Reception is rated 3 out of 5 in the category blood testing service in United Kingdom.

Address

76 Wimpole St, Marylebone

Phone

+44 2073077383

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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J

Jinny Seals

Quick and efficient service. I went at lunchtime so they were pretty busy but dealt with me and others waiting very quickly. All covid stuff seemed pretty well adhered to. The staff were perfectly pleasant, and the nurse taking my blood was friendly, skilled and quick.

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Kelly Millar

Brutal. Misinformation from the outset which resulted in a mad panic to get tests done in time. Then, results got lost somewhere as they were sent by normal post. This despite them containing highly sensitive, personal information. TDL refused to send to a personal email but were comfortable sending them Royal Mail so the world could have access!! Even though we had issues with the results, amazingly enough we received their invoice straight away. Definitely would not recommend and would suggest you seek an alternative provider.

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Waqas Ahmad

The receptionist who booked us in was not very professional, no welcome, asking details with rudeness, no thanks or please. She European but she need to learn English manners. Secondly, the afrocarrabian nurse who guided myself and my wife did not read the forms, and took me to a phlebotomy cabin with out reading the form, I was booked for another investigation. Staff makes the day for customers and patients, at least at this place reception staff is not trained well and need more input.

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C W

The most painless and efficient blood test I have EVER had. Thank you so much Nas. Didn't feel it and theres no bruise from today.

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Jacquelyn McInally

Save yourself the hassle and go somewhere else. In the run up to my blood tests I had questions and it was a nightmare to get them answered. The phone always rings out and people don't answer emails. I emailed my documents in advance with all the auth numbers and info required to make sure it was quick when I got there, no point, they couldn't even find my email or attachments despite me being clear that time was an issue for my blood test. I had to respond the emails and write all the info in the form (despite it already being provided. The morning of the tests was unnecessarily stressful. The receptionists all stomping about, loud voices, moaning about being busy and just generally unhelpful / not manning the reception desk and a lack of social distancing and clean pens was an issue. Finally and this is probably the biggest problem... I had a number of tests requested and 7 vials of blood were taken barely any of the results have been received, I can't speak to anyone on the phone as I can't get through and I have emailed them a number of times in the week but not gonna response. Shame as this place used to be much better.

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